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8.1 8. MANAGING CONFLICT AND POWER
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8.2 CONFLICT AND INTERPERSONAL COMMUNICATION
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8.2.1 What is Conflict?
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8.2.2 Conflict in Relationships
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8.3 POWER AND CONFLICT
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8.3.1 Power’s Defining Characteristics
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8.3.2 Power Currencies
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8.3.3 Power and Culture
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8.3.4 self-QUIZ: Are You a High or a Low Power-Distance Person?
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8.3.5 Power and Gender
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8.4 HANDLING CONFLICT
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8.4.1 Approaches to Handling Conflict
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8.4.2 self-QUIZ: How Do You Approach Conflict?
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8.4.3 Gender and Handling Conflict
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8.4.4 Culture and Handling Conflict
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8.4.5 focus on CULTURE: Accommodation and Radical Pacifism
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8.4.6 Technology and Handling Conflict
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8.5 CONFLICT ENDINGS
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8.5.1 Short-Term Conflict Resolutions
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8.5.2 Long-Term Conflict Outcomes
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8.6 CHALLENGES TO HANDLING CONFLICT
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8.6.1 Self-Enhancing Thoughts
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8.6.2 Destructive Messages
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8.6.3 Serial Arguments
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8.6.4 Physical Violence
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8.6.5 Unsolvable Disputes
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8.7 MAKING RELATIONSHIP CHOICES: DEALING WITH FAMILY CONFLICT
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8.8 MANAGING CONFLICT AND POWER
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8.9 POSTSCRIPT
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8.10 CHAPTER REVIEW
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