Chapter 1. Chapter 6 Self-Quiz: Discover Your Listening Styles

I focus my attention on others’ feelings when listening to them.

When listening to others, I quickly notice whether they are pleased or disappointed.

I become emotionally involved when listening to others’ problems.

I nod my head and use good eye contact to show interest in what others are saying when I listen.

I become frustrated when others don’t present their ideas in an orderly, efficient way.

When listening to others, I focus on inconsistencies or errors in what they’re saying.

I often jump ahead and finish others’ thoughts in my own mind while listening.

I get impatient with people who ramble on during conversations.

I enjoy listening to technical information.

I prefer to listen to facts and evidence so I can personally evaluate them.

I like the challenge of listening to complex information.

I enjoy asking probing questions to gather additional information.

When hurried, I let others know that I have only a limited amount of time to listen.

I often begin discussions by telling others how long I can meet with them.

I interrupt others when I feel pressure to move on to another task.

I look at my watch or at a clock when I have limited time to listen to others.