Chapter 5. You’re Hired!

Introduction

Chapter 5
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You must read each slide, and complete any questions on the slide, in sequence.
Qualitative Research
A generic term representing a variety of methodologies that focus on obtaining an in-depth account of participants’ perspectives of their own world and their experiences of events.
Quantitative Research
A generic term for methods that seek to objectively examine associations between variables and to predict outcomes.
Bottom-up
An approach where the researcher develops a theory by exploring a topic using information provided from the participant’s direct experiences.
Top-down
A deductive approach where the researcher tests preconceptions and previously established theories with the collected data.
Focus Group
A data collection format where several participants, typically strangers, gather to discuss a topic.
Content Analysis
A systematic analysis of written work in which the researcher organizes and summarizes the substance of the communication.
Content Analysis
An analysis technique that involves the systematic analysis of communication where researchers organize responses in order to summarize the substance of the communication.
Narrative Analysis
An examination of first-person stories or descriptions of one’s life that the researcher analyzes.
Interview
A data collection technique that can mimic a conversation, where the researcher elicits self-report data directly from the participant.
Structured
The researcher prepares specific questions prior to the interview and asks them in a specific order.
Semistructured
The researcher preplans some questions and portions of the interview order, but also probes with additional questions that allow the participant to provide further information.
Unstructured
The researcher anticipates potential topics, but does not plan specific questions or the order of topics.
Interviewer Bias
Any way that the interviewer influences the participant’s responses.
Conversation Analysis
A systematic analysis of written work in which the researcher organizes and summarizes the substance of the communication.
Grounded Theory Technique
An analysis technique where the researcher does not have any explicit theories to test prior to the research, but instead uses information from participants to generate categories and build a theory.

Qualitative Research

In this activity, you will use your knowledge of qualitative research methods to establish a standardized protocol for interviews. This activity will also demonstrate a few of the many ways your research skills can help you in your professional life.

Dr. Natalie J. Ciarocco, Monmouth University

Dr. David B. Strohmetz, Monmouth University

Dr. Gary W. Lewandowski, Jr., Monmouth University

Something to Think About...

Scenario: Because of your psychology background, you've been hired to work in the Human Resources department for a Fortune 500 marketing company. The company expects you to hit the ground running, and your first job is to create a new protocol for employment interviews. Congratulations—this is a great use of your research skills. Your employer will be so impressed that, surely, you’ll earn a raise in no time!

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Something to Think About...

Using what you have learned about interviews in your research methods course, you will develop an interview protocol to facilitate hiring for your company. To do this, you will identify the best interview questions to ask, develop an interview schedule, and determine best practices for conducting a hiring interview.

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Our Research Question

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Your first objective is to determine how to best collect information that will help your company decide who to hire for any advertised position. You will need to develop a method for investigating job candidates’ qualifications and experiences.

Question 5.1

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
3
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Picking the Best Research Approach

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Now that you have a research question (“How do I best measure a candidate’s professional experience and qualifications?”), you must decide which method to use to answer this question. There are two methods that you can choose from:

  • Qualitative Research

  • Quantitative Research

Question 5.2

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2
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Picking the Best Research Approach

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Now that you have settled on a qualitative method, you must determine which approach to take. There are two types of approaches that you can use in qualitative research:

  • Bottom-up

  • Top-down

Question 5.3

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
2
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Picking the Best Data Collection Technique

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Our next step is to determine which qualitative data collection technique is best suited for your research question. Here are some of the many techniques to choose from:

  • Focus Group

  • Content Analysis

  • Narrative Analysis

  • Interview

Question 5.4

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4
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Picking the Best Interview Type

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Now that you know you will use an interview to measure candidates’ qualifications and experience, it is time to select the best type of interview to conduct given your goals. You have three interview style options to choose from:

  • Structured

  • Semistructured

  • Unstructured

Question 5.5

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4
Correct.
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Incorrect.

Determining Our Questions

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You have established that you will use a semistructured interview to measure candidates’ qualifications and experience, but you still need to decide which questions to ask. Remember that with a semistructured interview you will develop specific questions, but will also allow time for additional unplanned questions to promote elaboration from the participants. First, you should determine the best number of established questions to ask.

Question 5.6

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
3
Correct.
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Incorrect.

Determining Our Questions

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To help you organize your 12 established interview questions, you should determine general question themes based on your goals and a survey of research in industrial/organizational psychology.

Question 5.7

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
4
Correct.
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Incorrect.

Determining Our Questions

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You have determined that you will ask 12 established interview questions spanning three themes: professional disposition, professional skills, and professional experience. Ideally, you will ask 4 questions per theme, starting with professional disposition.

Question 5.8

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
3
Correct.
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Incorrect.

Determining Our Questions

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Question 5.9

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
3
Correct.
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Incorrect.

Determining Our Questions

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Question 5.10

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
3
Correct.
Try again.
Incorrect.

Determining the Sequence of Questions

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You now have an idea of the types of prompts and questions you can use during the interview. Based on your knowledge of good interview practices, your research question, and a review of the literature on the topic, you establish 12 interview questions. Now it is time to determine the order in which you ask your questions.

Question 5.11

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3
Correct.
Try again.
Incorrect.

Establishing a Protocol

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You are now ready to develop a protocol for the hiring process. Since you might not be the interviewer for every person your company hires, you must detail a specific way to conduct the interview (i.e., gather data on each participant) so the process is as standardized as possible. The first step in developing an interview protocol is to establish a purpose statement for the process.

Question 5.12

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3
Correct.
Try again.
Incorrect.

Establishing a Protocol

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Part of ensuring your protocol is standardized is making certain you have well-trained interviewers. The role of the interviewer is critical to the data collection process, so you must be sure to reduce any interviewer bias.

  • Interviewer Bias

Question 5.13

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
3
Correct.
Try again.
Incorrect.

Collecting Your Data

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With your interviewers trained, the data collection (interview) process can begin. Your participants, or candidates, will come from referrals. The human resources department will look at application materials (e.g., cover letters and resumes) and send candidates that match basic qualifications for the job on to the interview phase. Your well-trained interviewers will start each interview with a purpose statement, and then go through established interview questions in the determined order, being sure to ask additional questions when more information is needed or desired. You will use the same interview protocol for each job posting to help standardize the interview process. The interviews will be audio-recorded (with the interviewees’ consent), so the interviewers do not have to rely on memory in analyzing the candidates.

Analyzing the Data

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The interviewer records and transcribes data from 3 candidates. As always, we need to pick the best tool for analyzing the data.

  • Content Analysis

  • Conversation Analysis

  • Grounded Theory Technique

Question 5.14

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3
Correct.
Try again.
Incorrect.

Take Home Message

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Congratulations! You have just developed a new protocol for employee hiring interviews. Be sure to check in on this protocol periodically to determine if any adjustments need to be made.

Question 5.15

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3
Correct.
Try again.
Incorrect.

Congratulations! You have successfully completed this activity.

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