Make Pronouns Consistent in Person

Person is the point of view a writer uses — the perspective from which he or she writes. Pronouns may be in first person (I or we), second person ( you), or third person (he, she, or it). (See the chart in “Use the Right Type of Pronoun.”)

INCONSISTENT As soon as a shopper walks into the store, you can tell it is a weird place.
[The sentence starts with the third person (a shopper) but shifts to the second person ( you).]
CONSISTENT, SINGULAR As soon as a shopper walks into the store, he or she can tell it is a weird place.
CONSISTENT, PLURAL As soon as shoppers walk into the store, they can tell it is a weird place.