Table : TABLE 15.1 CONCEPTS OF SOCIAL INFLUENCE
ConceptDefinitionExample
PersuasionIntentionally trying to make people change their attitudes and beliefs, which may or may not lead to their behavior changingBuy our product because it is the best on the market.
ComplianceVoluntarily changing behavior at the request or direction of another person or group, who in general does not have any authority over youRemove your shoes before you walk into the house because you have been asked.
ConformityUrge to modify our behaviors, attitudes, beliefs, and opinions to match those of othersRemove your shoes before you walk into the house because everyone else who has entered did the same.
ObedienceChanging our behavior because we have been ordered to do so by someone in authorityFollow the detour sign.
Whether or not you realize it, other people constantly shape your thoughts, emotions, and behaviors. Above are some of the key elements of social influence.