Refute readers’ objections.

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Your readers’ possible objections and views cannot always be conceded. Sometimes they must be refuted. When you refute readers’ objections, you assert that they are wrong and argue against them. Refutation does not have to be delivered arrogantly or dismissively, however. Because differences are inevitable, reasoned argument provides a peaceful and constructive way for informed, well-intentioned people who disagree strongly to air their differences.

In the following example, social sciences professor Todd Gitlin refutes one argument for giving college students the opportunity to purchase lecture notes prepared by someone else:

Gitlin first concedes a possible objection, and then even partially agrees with this view. In the second paragraph, however, he begins to refute the objection.

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Now, it may well be argued that universities are already shortchanging their students by stuffing them into huge lecture halls where, unlike at rock concerts or basketball games, the lecturer can’t even be seen on a giant screen in real time. If they’re already shortchanged with impersonal instruction, what’s the harm in offering canned lecture notes?

The amphitheater lecture is indeed, for all but the most engaging professors, a lesser form of instruction, and scarcely to be idealized. Still, Education by Download misses one of the keys to learning. Education is a meeting of minds, a process through which the student educes, draws from within, a response to what the teacher teaches.

The very act of taking notes—not reading someone else’s notes, no matter how stellar—is a way of engaging the material, wrestling with it, struggling to comprehend or take issue, but in any case entering into the work. The point is to decide, while you are listening, what matters in the presentation. And while I don’t believe that most of life consists of showing up, education does begin with that—with immersing yourself in the activity at hand, listening, thinking, judging, offering active responses. A download is a poor substitute.

—TODD GITLIN, “Disappearing Ink”

As this selection illustrates, writers cannot simply dismiss readers’ possible concerns with a wave of their hand. Gitlin states a potential objection fully and fairly but then goes on to refute it by claiming that students need to take their own lecture notes to engage and comprehend the material that is being presented to them.

Effective refutation requires a restrained tone and careful argument. Although you may not accept this particular refutation, you can agree that it is well reasoned and supported. You need not feel attacked personally because the writer disagrees with you.

EXERCISE 19.11

Evaluate Kelly D. Brownell and Thomas R. Frieden’s use of refutation in paragraphs 5 and 6 of “Ounces of Prevention—The Public Policy Case for Taxes on Sugared Beverages” (Chapter 7, pp. 315–18). How do Brownell and Frieden signal or announce the refutation? How do they support the refutation? What is the tone of the refutation, and how effective do you think the tone would be in convincing readers to take the writers’ argument seriously?

Question