Show That You Are Listening

As a responsible listener, you can use a combination of nonverbal and verbal cues to show that you are listening. Look at the other person while he or she is speaking and as you are responding. Indicate nonverbally—perhaps with alert posture and a smile or nod of your head—that you are paying attention.

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When the opportunity presents itself, you can also verbally communicate that you are listening. As an audience member, you can ask thoughtful questions during a question-and-answer session or even applaud appropriately at a rousing portion of the speech. As a speaker, paraphrase questions asked by audience members to show that you understand and to allow them to correct any misinterpretation. And in interview situations, maintain eye contact and be ready to move into new lines of questioning based on your interviewee’s responses.

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