Welcome Page for Instructors

Welcome Page for Students

Chapter 1: Introduction to Technical Communication

Case 1: Using the Measures of Excellence in Evaluating a Résumé

Chapter 2: Understanding Ethical and Legal Considerations

Case 2: The Ethics of Requiring Students To Subsidize a Plagiarism-Detection Service

Chapter 3: Writing Technical Documents

Case 3: Understanding Why Revision Software Cannot Revise and Edit Your Document

Chapter 4: Writing Collaboratively

Case 4: Accommodating a Team Member’s Scheduling Problems

Work-Schedule Form

Team-Member Evaluation Form

Self-Evaluation Form

Chapter 5: Analyzing Your Audience and Purpose

Case 5: Focusing on an Audience’s Needs and Interests

Audience Profile Sheet

Chapter 6: Researching Your Subject

Case 6: Revising a Questionnaire

Chapter 7: Organizing Your Information

Case 7: Organizing a Document for Clarity—and Diplomacy

Chapter 8: Communicating Persuasively

Case 8: Analyzing the Persuasiveness of a Website

Chapter 9: Emphasizing Important Information

Case 9: Emphasizing Important Information in a Technical Description

Chapter 10: Writing Correct and Effective Sentences

Case 10: Revising a Document for Nonnative Speakers and for Translation

Chapter 11: Designing Print and Online Documents

Case 11: Designing a Flyer

Chapter 12: Creating Graphics

Case 12: Creating Appropriate Graphics To Accompany a Report

How Hard the Wind Will Hit Your Area, and When, Tom Giratikanon and David Schutz [Interactive Graphic]

Chapter 13: Reviewing, Evaluating, and Testing Documents and Website

Case 13: Revising a Document for a New Audience

Chapter 14: Writing Correspondence

Case 14: Setting Up and Maintaining a Professional Microblog Account

Chapter 15: Writing Job-Application Material

Case 15: Identifying the Best-of-the-Best Job-Search Sites

Blane C. Holden’s Online Portfolio, Blane C. Holden [Online Portfolio]

Chapter 16: Writing Proposals

Case 16: Revising a Brief Proposal

Marketing Proposal Presentation, Andrew Washuta [Proposal Delivered as a Prezi Presentation]

Chapter 17: Writing Informational Reports

Case 17: Writing a Directive About Using Agendas for Meetings

"High Plains Water-Level Monitoring Study, United States Geological Survey [Report Presented as a Website]

Global Forest Change, Hansen, Potapov, Moore, Hancher et al. [Informational Report Presented through an Interactive Graphic]

Chapter 18: Writing Recommendation Reports

Case 18: Analyzing Decision Matrices

Influenza 2010–2011: ACIP Vaccination Recommendations (4:41), Centers for Disease Control [Recommendations Presented in an Audio Podcast]

Chapter 19: Writing Lab Reports

Case 19: Introducing the Scientific Method Through a Lab Report

Chapter 20: Writing Definitions, Descriptions, and Instructions

Case 20: Choosing a Medium for Presenting Instructions

Hybrids Under the Hood (Part 2), Hybridcenter.org, Union of Concerned Scientists [Mechanism Description Using Interactive Graphics]

Diverging Diamond Interchange Visualization (2:52), North Carolina Department of Transportation (NCDOT) [Process Description Using Video Animation]

Dryer Repair—Replacing the High Limit Thermostat (3:16), Part Select [Instructions Using Video Demonstration]

Jing Learning Center: Capture a Video (2:25), TechSmith [Instructions Using Video Screen Capture]

Recording Audio in the Field Using an iTalk (3:00), Texas Tech University Multiple Literacy Lab (MuLL) [Instructions Using a Combination of Video Demonstration and Screen Capture]

What is the “Cloud”?, Joanna Stern/ABC News [Definition Using Video Animation]

Chapter 21: Making Oral Presentations

Case 21: Understanding the Claim-and-Support Structure for Presentation Graphics

Oral Presentation Evaluation Form