FileTitleManuscript Id
Case 5: Focusing on an Audience’s Needs and Intereststechcomm11e_ch5_1.html54299b5b757a2e5b06000000
DLAP questionstechcomm11e_ch5_1_dlap.xml54299b5b757a2e5b06000000
Audience Profile Sheettechcomm11e_ch5_2.html54299b5b757a2e5b06000000
DLAP questionstechcomm11e_ch5_2_dlap.xml54299b5b757a2e5b06000000