Introduction to Chapter 29

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Instructor's Notes

The Instructor's Resource Manual, which includes tips and special challenges for teaching this chapter, is available through the “Resources” panel.

A tutorial on using social media to build your brand is available at the end of this chapter.

29

Writing in Business and Scientific Genres

Genres are simply categories or types of texts. Movies, for example, may be categorized into genres such as action adventure, romantic comedy, or film noir. Audiences for each of these genres of film have likely seen romantic comedies or noir films in the past, so they bring certain expectations based on that experience to the next romantic comedy or film noir they see. The same is true for genres that you are likely to read or create: Many of your decisions—from what to write about (subject choice) to the organizational structure, length, formatting, and design—are affected by the audience’s genre expectations. While writers usually try to satisfy readers’ expectations, genre conventions also provide opportunities for creativity. Depending on the rhetorical situation and the audience’s openness to innovation, writers may play with genre conventions. But anticipating when your audience will respond to a genre surprise with delight rather than rejection is crucial.

For more about design, see Chapter 32.

Each of the genres you will encounter in this chapter—from business documents such as résumés and business letters to laboratory reports—are highly conventional genres in which surprises are unlikely to be met with delight. Readers of each of these genres expect writers to get directly to the point in clear, unadorned prose and to follow the format prescribed for the genre. As you examine the documents in this chapter, analyze the way language and design (typography, color, white space, and visuals) are used to inform and guide readers. What language choices and design features make the documents easy to read? What choices and features make finding specific information within the documents easy? What choices and features make the documents easy to use?