http://digfir-published.macmillanusa.com/video_human_comm/video_human_comm_ch92_1.htmlExpectancy-outcome values theory52e15597757a2e4f7e000000
http://digfir-published.macmillanusa.com/video_human_comm/video_human_comm_ch92_1_dlap.xmlDLAP questions52e15597757a2e4f7e000000