00:01 Time-oriented listeners

00:06 [MANAGER sits at desk, typing, and EMPLOYEE stands in front talking to her.] EMPLOYEE: So the shipment we sent to Cincinnati got all screwed up. It's such a big mess. We sent blush instead of lipstick, and David's really mad --

00:13 [MANAGER stops typing.] MANAGER: Okay, Aida? I have a huge workload. Can you tell me in one sentence what you need from me?

00:17 EMPLOYEE: Okay, I need you to call David McIntosh at Boylan. Tell him we're really sorry for sending blush instead of lipstick and that we'll resend it immediately.

00:24 MANAGER: I'll take care of it, thank you. [MANAGER goes back to typing.]

00:26 EMPLOYEE: No problem. [Fade to black.]

00:27 [TEXT ONSCREEN] Time-oriented listeners: Communicators who are most concerned with efficiency; they prefer information that is clear and to the point.