00:01 [TITLE] Empathy

00:06 [MAN and WOMAN sit at a table with coffee and bagels.] WOMAN: I just don't think I can take this. This is the third day in a row I've had to work late.

00:11 MAN: Oh, yeah. It's rough. But it happens when you're new.

00:15 WOMAN: No, but it seems really unfair. I don't see anybody else working this late. And Robinson always comes to me first, asking me to work the weekend. [WOMAN sips her coffee.]

00:23 MAN: Well, I don't agree with you. I mean, I had to work last weekend. But I understand how frustrated you must be. I mean, I've been there.

00:33 [TEXT ONSCREEN] Empathy: Understanding of another person’s perspective and awareness of his or her feelings in an attempt to identify with them.