Reading with an open mind

When you’re reading messages from your instructor or peers, try to assume that the writer’s tone is neutral. Assume that each person is communicating with the best of intentions, and avoid taking offense at messages that seem too direct. If your classmate or instructor asks a question, read it as an inquiry rather than as a personal challenge or probe.

Related topics:

Submitting your best work

Communicating courteously and professionally with your instructor and classmates

Using detail and clarity in discussions

Submitting only your own work

Showing respect for peers