Identifying your audience’s needs and perspectives

Student composer Alyson D’Amato was asked in her assignment to “engage” her audience with an informative Web site. To determine what the audience will find engaging, composers first need to identify an audience. Here are some questions you might ask as you think about who your audience is:

Finding answers to these questions will allow you to see your topic from your audience’s perspective.

Sometimes professionals in marketing or product development will create “profiles” of different types of people who make up their intended audience. These profiles help them to imagine specific details behind a general idea like “audience.”

For a project in a technical writing class, students were asked to write a proposal for a new, Web-based application to be used by their peers at the university on the school’s Web site. To get a sense of the possible audience for their Web-based app, a group of students worked together to create user profiles. They interviewed other students and came up with two user profiles.

Creating user profiles

You might create a similar profile for your audience. Or you might just do some brainstorming in answer to questions like these:

NOTE:When creating profiles of your potential audience members, keep in mind that people are diverse. Creating audience profiles is helpful when it gives you a sense of the people you are trying to reach and what they are interested in and value. Your profiles should not turn into stereotypes that lead you to make faulty assumptions that homogenize or alienate your audience.

Related topics:

Prewriting with your purpose in mind

Connecting with your audience

Recognizing an unintended audience