Chapter . Advance the Conversation Video Activity: Competent Conversations

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Advance the Conversation Video Activity
Competent Conversations

The following scenario will enhance your ability to understand and apply competent communication. As you watch the first video, recall what you’ve learned about appropriateness, effectiveness, and ethics, and then complete the Your Turn prompts. Finally, watch the Take Two! video to explore how this scenario could have gone differently.

1. The Problem

Helen’s professor assigns her to work with Jacob, her ex-boyfriend’s best friend. When Helen and her ex were dating, Jacob was friendly and supportive. But the breakup was ugly, and Jacob hasn’t talked to Helen since. As Helen meets with Jacob to brainstorm ideas, there’s obvious tension.

Bedford/St. Martin’s

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2. Your Turn

Observations. Reflect on how Helen and Jacob communicated in this scenario by answering the following questions:

  1. Question

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  2. Question

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Discussion. In class or with a partner, share your thoughts about the interaction between Helen and Jacob and work to answer the following questions:

  1. Question

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  2. Question

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Question

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3. Take Two!

What if things had gone differently? Watch the Take Two! video to see one possible example of how the conversation might have gone if Jacob and/or Helen had communicated differently. As you watch the video, consider where the dialog reflects communication competence. After watching the video, answer the questions below.

Bedford/St. Martin’s

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  1. Question

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  2. Question

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