appendix
B
Industrial/Organizational Psychology
Claudia Cochran-
Marie Waung University of Michigan, Dearborn1
IN THE POPULAR TELEVISION SITCOM The Office, Steve Carrell played Michael Scott, branch office manager of a fictitious paper company. Claiming to be “friend first, boss second,” Michael taught viewers exactly what a manager should not say or do. In an episode about sexual harassment, for example, Michael reluctantly announced that he was giving up all non-
Many of us recognize parts of this character at our own workplaces. And this is probably why the show has been so successful. Today’s workplace is governed by standards, policies, rules, and laws—
Leadership development has been one of the greatest challenges in the world of industrial and organizational psychology (I/O). This field of psychology also helps build teams, streamline processes, increase job satisfaction, and transform workplace culture, among other objectives. This appendix will introduce you to the many benefits of bringing psychology to the workplace. So, Michael, listen up.
1Claudia Cochran-