316
CHAPTER12 REVIEW
CHAPTER RECAP
Scholars generally agree on four leadership perspectives—
In addition to establishing a communication climate, productive leaders help prevent groupthink and deal with substantive and affective conflict in a group.
Two of the most common approaches used for solving problems in groups are structured problem solving and group brainstorming.
Groups commonly rely on three methods for decision making: decision by authority, decision by majority, and decision by consensus.
To get the most out of group meetings, leaders must take responsibility for planning, conducting, and following up on/evaluating meetings.
LaunchPad for Choices & Connections offers unique video scenarios and encourages self-
LearningCurve adaptive quizzes
How to Communicate video scenarios
Video clips that illustrate key concepts
KEY TERMS
Leadership, p. 292
Shared leadership, p. 292
Traits view of leadership, p. 293
Style view of leadership, p. 294
Autocratic leadership style, p. 294
Laissez-faire leadership style, p. 294
Democratic leadership style, p. 294
Situational view of leadership, p. 295
Functional view of leadership, p. 296
Communication climate, p. 299
Groupthink, p. 300
Substantive conflict, p. 301
Affective conflict, p. 301
Structured problem-solving approach, p. 306
Group brainstorming, p. 307
Decision making, p. 309
Consensus, p. 311
Meeting agenda, p. 313
Meeting minutes, p. 315
317
ACTIVITIES
For more activities, visit LaunchPad for Choices & Connections at macmillanhighered.com/
Leading Hollywood
Watch a film featuring strong leaders, such as Selma, Lincoln, The Imitation Game, The Help, or The Devil Wears Prada. How did the leaders in the film embody one or more of the views of leadership? Give specific examples. Did they adapt their styles to certain situations or people? How successful were their leadership styles? How do you think their leadership styles could be improved?
Practicing Problem Solving
Working with a small group of classmates, choose a campus problem—