Use personal relative pronouns to refer to people: who, whom, whoever, whomever, and whose.
Use nonpersonal relative pronouns to refer to things — which, whichever, whatever, and whose. Note: Whose can be used as a nonpersonal relative pronoun as well as a personal one.
Use that for general references to things and groups.
(See also G6-e.)
G3-
H-
Change that to who to refer to a person.
Note: Rewriting a sentence to simplify its structure sometimes eliminates a problem with pronouns.
(See also G3-b for information on who and whom.)
Change that to which when a nonrestrictive clause supplies extra, nondefining information.
Introduce a nonrestrictive clause with which, not that.
See P1-c on using commas with nonrestrictive word groups.
Change which to that when a restrictive clause supplies essential information defining a thing or a group.
Introduce a restrictive clause with that, not which.
See P2-b on unnecessary commas with restrictive word groups.
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Two strategies can help you figure out whether to use who or whom.
Arrange the phrase’s or clause’s words in subject-
H-
Look for the subject of the clause. If the verb in the clause has another subject, use whom; if the verb in the clause has no other subject, use who. If it is the object of a preposition, use whom.
Change who to whom when the pronoun is an object within another clause that has a subject and a verb.
Change who to whom when the pronoun is the object of a preposition.
Change whom to who when the pronoun is the subject of a clause and is followed by a verb.