John Tierney Do You Suffer from Decision Fatigue?

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Instructor's Notes

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© Fred R. Conrad/The New York Times/Redux

JOHN TIERNEY has been a columnist for The New York Times since 1990, where he has worked as a general assignment reporter and a regular columnist, writing for The New York Times Magazine and for the Metro section in a column called “The Big City.” Currently he writes a column, “Findings,” for the Science Times section. He has worked for several other magazines and newspapers, among them The Atlantic, Discover, Esquire, Newsweek, Outside, and The Wall Street Journal. In collaboration with novelist Christopher Buckley, Tierney co-wrote the comic novel God Is My Broker (2012), a parody of financial and spiritual self-help books. The essay below (originally published in 2011 in The New York Times Magazine) was adapted from a book he wrote with Roy F. Baumeister, Willpower: Rediscovering the Greatest Human Strength (2011).

As you read,

1

T hree men doing time in Israeli prisons recently appeared before a parole board consisting of a judge, a criminologist and a social worker. The three prisoners had completed at least two-thirds of their sentences, but the parole board granted freedom to only one of them. Guess which one:

Case 1 (heard at 8:50 a.m.): An Arab Israeli serving a 30-month sentence for fraud.

Case 2 (heard at 3:10 p.m.): A Jewish Israeli serving a 16-month sentence for assault.

Case 3 (heard at 4:25 p.m.): An Arab Israeli serving a 30-month sentence for fraud.

2

There was a pattern to the parole board’s decisions, but it wasn’t related to the men’s ethnic backgrounds, crimes or sentences. It was all about timing, as researchers discovered by analyzing more than 1,100 decisions over the course of a year. Judges, who would hear the prisoners’ appeals and then get advice from the other members of the board, approved parole in about a third of the cases, but the probability of being paroled fluctuated wildly throughout the day. Prisoners who appeared early in the morning received parole about 70 percent of the time, while those who appeared late in the day were paroled less than 10 percent of the time.

3

The odds favored the prisoner who appeared at 8:50 a.m. — and he did in fact receive parole. But even though the other Arab Israeli prisoner was serving the same sentence for the same crime — fraud — the odds were against him when he appeared (on a different day) at 4:25 in the afternoon. He was denied parole, as was the Jewish Israeli prisoner at 3:10 p.m, whose sentence was shorter than that of the man who was released. They were just asking for parole at the wrong time of day.

4

There was nothing malicious or even unusual about the judges’ behavior, which was reported . . . by Jonathan Levav of Stanford and Shai Danziger of Ben-Gurion University. The judges’ erratic judgment was due to the occupational hazard of being, as George W. Bush once put it, “the decider.” The mental work of ruling on case after case, whatever the individual merits, wore them down. This sort of decision fatigue can make quarterbacks prone to dubious choices late in the game and C.F.O.’s prone to disastrous dalliances late in the evening. It routinely warps the judgment of everyone, executive and nonexecutive, rich and poor — in fact, it can take a special toll on the poor. Yet few people are even aware of it, and researchers are only beginning to understand why it happens and how to counteract it.

5

Decision fatigue helps explain why ordinarily sensible people get angry at colleagues and families, splurge on clothes, buy junk food at the supermarket and can’t resist the dealer’s offer to rustproof their new car. No matter how rational and high-minded you try to be, you can’t make decision after decision without paying a biological price. It’s different from ordinary physical fatigue — you’re not consciously aware of being tired — but you’re low on mental energy. The more choices you make throughout the day, the harder each one becomes for your brain, and eventually it looks for shortcuts, usually in either of two very different ways. One shortcut is to become reckless: to act impulsively instead of expending the energy to first think through the consequences. (Sure, tweet that photo! What could go wrong?) The other shortcut is the ultimate energy saver: do nothing. Instead of agonizing over decisions, avoid any choice. Ducking a decision often creates bigger problems in the long run, but for the moment, it eases the mental strain. You start to resist any change, any potentially risky move — like releasing a prisoner who might commit a crime. So the fatigued judge on a parole board takes the easy way out, and the prisoner keeps doing time.

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When people fended off the temptation to scarf down M&M’s or freshly baked chocolate-chip cookies, they were then less able to resist other temptations.

6

Decision fatigue is the newest discovery involving a phenomenon called ego depletion, a term coined by the social psychologist Roy F. Baumeister . . . [who] began studying mental discipline in a series of experiments, first at Case Western and then at Florida State University. These experiments demonstrated that there is a finite store of mental energy for exerting self-control. When people fended off the temptation to scarf down M&M’s or freshly baked chocolate-chip cookies, they were then less able to resist other temptations. When they forced themselves to remain stoic during a tearjerker movie, afterward they gave up more quickly on lab tasks requiring self-discipline, like working on a geometry puzzle or squeezing a hand-grip exerciser. Willpower turned out to be more than a folk concept or a metaphor. It really was a form of mental energy that could be exhausted. The experiments confirmed the 19th-century notion of willpower being like a muscle that was fatigued with use, a force that could be conserved by avoiding temptation. To study the process of ego depletion, researchers concentrated initially on acts involving self-control — the kind of self--discipline popularly associated with willpower, like resisting a bowl of ice cream. They weren’t concerned with routine decision-making, like choosing between chocolate and vanilla, a mental process that they assumed was quite distinct and much less strenuous. Intuitively, the chocolate-vanilla choice didn’t appear to require willpower.

7

But then a postdoctoral fellow, Jean Twenge, started working at Baumeister’s laboratory right after planning her wedding. As Twenge studied the results of the lab’s ego-depletion experiments, she remembered how exhausted she felt the evening she and her fiancé went through the ritual of registering for gifts. Did they want plain white china or something with a pattern? Which brand of knives? How many towels? What kind of sheets? Precisely how many threads per square inch?

8

“By the end, you could have talked me into anything,” Twenge told her new colleagues. The symptoms sounded familiar to them too, and gave them an idea. A nearby department store was holding a going-out-of-business sale, so researchers from the lab went off to fill their car trunks with simple products — not exactly wedding-quality gifts, but sufficiently appealing to interest college students. When they came to the lab, the students were told they would get to keep one item at the end of the experiment, but first they had to make a series of choices. Would they prefer a pen or a candle? A vanilla-scented candle or an almond-scented one? A candle or a T-shirt? A black T-shirt or a red T-shirt? A control group, meanwhile — let’s call them the nondeciders — spent an equally long period contemplating all these same products without having to make any choices. They were asked just to give their opinion of each product and report how often they had used such a product in the last six months.

9

Afterward, all the participants were given one of the classic tests of self-control: holding your hand in ice water for as long as you can. The impulse is to pull your hand out, so self-discipline is needed to keep the hand underwater. The deciders gave up much faster; they lasted 28 seconds, less than half the 67-second average of the nondeciders. Making all those choices had apparently sapped their willpower. . . .

10

Any decision, whether it’s what pants to buy or whether to start a war, can be broken down into what psychologists call the Rubicon model of action phases, in honor of the river that separated Italy from the Roman province of Gaul. When Caesar reached it in 49 BC, on his way home after conquering the Gauls, he knew that a general returning to Rome was forbidden to take his legions across the river with him, lest it be considered an invasion of Rome. Waiting on the Gaul side of the river, he was in the “predecisional phase” as he contemplated the risks and benefits of starting a civil war. Then he stopped calculating and crossed the Rubicon, reaching the “postdecisional phase,” which Caesar defined much more felicitously: “The die is cast.”

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11

The whole process could deplete anyone’s willpower, but which phase of the decision-making process was most fatiguing? To find out, Kathleen Vohs, a former colleague of Baumeister’s now at the University of Minnesota, performed an experiment [that] showed that crossing the Rubicon is more tiring than anything that happens on either bank — more mentally fatiguing than sitting on the Gaul side contemplating your options or marching on Rome once you’ve crossed. As a result, someone without Caesar’s willpower is liable to stay put. To a fatigued judge, denying parole seems like the easier call not only because it preserves the status quo and eliminates the risk of a parolee going on a crime spree but also because it leaves more options open: the judge retains the option of paroling the prisoner at a future date without sacrificing the option of keeping him securely in prison right now.

12

Once you’re mentally depleted, you become reluctant to make trade-offs, which involve a particularly advanced and taxing form of decision making. In the rest of the animal kingdom, there aren’t a lot of protracted negotiations between predators and prey. To compromise is a complex human ability and therefore one of the first to decline when willpower is depleted. You become what researchers call a cognitive miser, hoarding your energy. If you’re shopping, you’re liable to look at only one dimension, like price: just give me the cheapest. Or you indulge yourself by looking at quality: I want the very best (an especially easy strategy if someone else is paying).

13

Decision fatigue leaves you vulnerable to marketers who know how to time their sales, as Jonathan Levav, the Stanford professor, demonstrated in experiments involving . . . new cars. . . . The car buyers . . . had to choose, for instance, among 4 styles of gearshift knobs, 13 kinds of wheel rims, 25 configurations of the engine and gearbox and a palette of 56 colors for the interior. As they started picking features, customers would carefully weigh the choices, but as decision fatigue set in, they would start settling for whatever the default option was. And the more tough choices they encountered early in the process — like going through those 56 colors to choose the precise shade of gray or brown — the quicker people became fatigued and settled for the path of least resistance by taking the default option. By manipulating the order of the car buyers’ choices, the researchers found that the customers would end up settling for different kinds of options. . . . Whether the customers paid a little extra for fancy wheel rims or a lot extra for a more powerful engine depended on when the choice was offered and how much willpower was left in the customer. . . .

14

It’s simple enough to imagine reforms for the parole board in Israel — like, say, restricting each judge’s shift to half a day, preferably in the morning, interspersed with frequent breaks for food and rest. But it’s not so obvious what to do with the decision fatigue affecting the rest of society. . . . Today we feel overwhelmed because there are so many choices. . . . Choosing what to have for breakfast, where to go on vacation, whom to hire, how much to spend — these all deplete willpower, and there’s no telltale symptom of when that willpower is low. It’s not like getting winded or hitting the wall during a marathon. Ego depletion manifests itself not as one feeling but rather as a propensity to experience everything more intensely. When the brain’s regulatory powers weaken, frustrations seem more irritating than usual. Impulses to eat, drink, spend and say stupid things feel more powerful (and alcohol causes self-control to decline further). . . . Like the depleted parole judges, [ego-depleted humans] become inclined to take the safer, easier option even when that option hurts someone else.

[REFLECT]

Make connections: Your own experience with decision fatigue.

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Tierney writes about a judge whose fairness is undermined by decision fatigue. Think about your own experience making decisions. Have you ever made a decision that you regretted or avoided making a decision when decisiveness was important? Your instructor may ask you to post your thoughts on a class discussion board or to discuss them with other students in class. Use these questions to get started:

[ANALYZE]

Use the basic features.

A FOCUSED EXPLANATION: USING AN EXAMPLE

Examples often play a central role in writing about concepts because concepts are general and abstract, and examples help make them specific and concrete. Examples can also be very useful tools for focusing an explanation. Toufexis, for example, uses examples of popular films (Bram Stoker’s Dracula, The Seven-Year Itch) to illustrate different conceptions of love norms. John Tierney uses Jean Twenge’s experience of registering for wedding gifts to illustrate how decision fatigue can erode shoppers’ willpower.

ANALYZE & WRITE

Write a paragraph analyzing how Tierney uses the example of one judge deciding the fate of three prisoners to illustrate the concept of decision fatigue in “Do you Suffer from Decision Fatigue?”:

  1. Skim paragraphs 1–4. How do they help readers understand the concept of decision fatigue?

  2. Now look back at paragraph 4. How does this paragraph answer the “So what?” question readers of concept explanations inevitably ask? In other words, how does it provide a focus for Tierney’s explanation of the concept and help readers grasp why the concept is important?

  3. Finally, reread paragraph 13, in which Tierney explains how marketers use decision fatigue. Why do you suppose Tierney includes this information in his explanation of the concept?

A CLEAR, LOGICAL ORGANIZATION: CREATING COHESION

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Cohesive devices help readers move from paragraph to paragraph and section to section without losing the thread. The most familiar cohesive device is probably the transitional word or phrase (however, next), which alerts readers to the relationship among ideas. A less familiar, but equally effective strategy, is to repeat key terms and their synonyms or to use pronouns (it, they) to refer to the key term. A third strategy is to provide cohesion by referring back to earlier examples, often bringing a selection full circle by referring to an opening example at the end of the essay.

ANALYZE & WRITE

Write a paragraph or two analyzing how Tierney creates cohesion in “Do you Suffer from Decision Fatigue?”:

  1. Skim paragraphs 1–4, marking every word (or number) related to time. How does Tierney use time to lend cohesion to his essay? How effectively does this strategy help readers navigate this essay and understand its main point?

  2. Select a series of three or four paragraphs and analyze how Tierney knits the paragraphs together. Can you identify any repeated words or concepts, or any pronouns that refer to terms in the preceding paragraph? Does Tierney use transitional words or phrases to link one paragraph to the next?

  3. Finally, reread the last paragraph. How does Tierney lend closure to his essay? How effective is his strategy?

APPROPRIATE EXPLANATORY STRATEGIES: USING A VARIETY OF STRATEGIES

Writers typically use a variety of strategies to explain a concept. Potthast, for example, defines the concept of supervolcano, classifies the historic eruptions, illustrates their consequences, and explores causes and “dangerous physical effects” (par. 2) of supervolcanoes. Here are a few examples of sentence patterns Potthast uses to present some of these explanatory strategies:

Definition

EXAMPLE Supervolcanoes are volcanoes that produce eruptions thousands of times the size of ordinary volcanoes. (par. 1)

Classification

EXAMPLE Volcanic eruptions feature several dangerous physical effects, including pyroclastic flows, pyroclastic surges, lahars, tephra falls, and massive amounts of fine ash particles in the air. (par. 2)

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Cause-Effect Reasoning

EXAMPLE If a super-eruption were to occur here, the results would be devastating. . . . Toxic gases would sweep across much of the nation, making “two-thirds of the U.S. . . . uninhabitable . . . forcing millions to leave their homes” (Bates). (Potthast, par. 11)

ANALYZE & WRITE

For more about writing strategies, see Chapters 14, 15, 16, 17, 18, and 19.

Write a paragraph analyzing how Tierney uses definition, classification, cause-effect reasoning, and other strategies (such as example, comparison-contrast, or process analysis) to explain decision fatigue in “Do You Suffer from Decision Fatigue?”:

  1. Skim Tierney’s essay looking for and highlighting examples of two or three different types of explanatory strategies.

  2. Now select one strategy that you think is particularly effective and explain why you think it works so well. What does the strategy contribute to the explanation of decision fatigue? How does it help answer the “So what?” question?

SMOOTH INTEGRATION OF SOURCES: DECIDING WHEN AND HOW TO CITE SOURCES

Writers of concept explanations nearly always conduct research; incorporate information from sources into their writing using summary, paraphrase, and quotation; and identify their sources so that readers can identify them as experts. But how they acknowledge their sources depends on the conventions of their writing situation. Toufexis, writing for Time magazine’s general audience, makes clear that her sources are experts by mentioning their credentials in signal phrases:

Says Michael Mills, a psychology professor at Loyola Marymount University in Los Angeles: “Love is our ancestors whispering in our ears.” (par. 2)

But she does not include a formal citation or a list of works cited at the end of the article. Sometimes Potthast uses a signal phrase to make his source’s expertise clear; sometimes he merely includes a citation in his text. But in all cases, he includes a full citation in his list of works cited because this is required when writing for an academic audience.

ANALYZE & WRITE

Write a paragraph or two analyzing the kinds of material Tierney incorporates from sources in “Do You Suffer from Decision Fatigue?”:

  1. Skim the essay, highlighting places where Tierney quotes, paraphrases, or summarizes information from sources. What information does he provide to identify his sources, and how does this information help readers know the source is trustworthy? Try to determine which information comes from published sources, which from interviews, and which from Tierney’s own general knowledge of the topic.

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  2. Again skim the essay, this time looking for places where Tierney uses an exact quotation from a source. Why do you think he decided to use an exact quotation rather than merely summarizing or paraphrasing the idea?

  3. Finally, think about the purpose of citing sources. Why is simply identifying sources with a word or two in the text generally sufficient for nonacademic situations, while academic writing situations require in-text citations and a list of sources? Given your experience reading online, do you think hyperlinks should replace formal citations? Why or why not?

[RESPOND]

Consider possible topics: Examining how emotions influence behavior.

Because behavioral research can help us understand ourselves in new ways, essays that shed light on psychological phenomena can be fascinating to readers. A writer could explore cognitive dissonance, the foot-in-the-door phenomenon, or social loafing, for example. Recent research explores the concept of ego depletion in relation to dieting and depression. Like ego depletion, post-traumatic stress disorder was named only in the last few decades, and scientists are only now discovering new ways to treat it. Consider entering the concept you are seeking to explain into the search field of a database in the social sciences, like PsycArticles or Social Sciences Full Text, to find an interesting topic you might never have thought of on your own.