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Social Psychology
IN THIS CHAPTER:
INTRODUCTION: What Is Social Psychology?
Person Perception: Forming Impressions of Other People
Attribution: Explaining Behavior
The Social Psychology of Attitudes
Understanding Prejudice
Conformity: Following the Crowd
Obedience: Just Following Orders
Altruism and Aggression: Helping and Hurting Behavior
Closing Thoughts
PSYCH FOR YOUR LIFE: The Persuasion Game
THE “HOMELESS“ MAN
PROLOGUE
REMEMBER ERV AND FERN, Sandy’s parents, from Chapter 5? A few years ago, Fern and Erv got two free plane tickets when they were bumped from an overbooked flight. They decided to visit a city they had always wanted to see—
As it turned out, Fern and Erv were both quite taken by the beauty and charm of San Francisco. But they were also disturbed by the number of homeless people they saw on the city streets, sometimes sleeping in the doorways of expensive shops and restaurants. This was especially disturbing to Fern, who has a heart of gold and is known among her family and friends for her willingness to help others, even complete strangers.
On the third morning of their San Francisco visit, Erv and Fern were walking along one of the hilly San Francisco streets near the downtown area. That’s when Fern saw a scruffy-
“Hey, lady! What the hell d’ya think you’re doing!?!” the man exclaimed, jumping up.
MYTH OR SCIENCE?
Is it true . . .
That you judge yourself more harshly than you judge other people when something goes wrong?
That if you believe you are not prejudiced, you will not behave in prejudiced ways?
That if you’re sure of your answer, you’ll almost always stick to it even if others disagree with you?
That most people will not harm another person if ordered to do so?
That people are more likely to help others if they are the only ones available to help?
That there is a link between aggression and listening to violent music lyrics?
That people who say no to a large request are more easily able to say no to smaller requests that follow?
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“Oh, my! Aren’t you homeless!?” Fern asked, mortified and turning bright red.
“Lady, this is my home,” the man snapped, motioning with his thumb to the house behind him. “I live here! And that’s my cup of coffee you just ruined!”
Fortunately, the “homeless” man also had a sense of humor. After fishing Fern’s quarters out of his coffee and giving them back to her, he chatted with the out-
Like Fern, we all try to make sense out of our social environments. As we navigate the world, we constantly make judgments about the traits, motives, and goals of other people. And, like Fern, sometimes we make mistakes!
In this chapter, we will look at how we interpret our social environment, including how we form impressions of other people and explain their behavior. We’ll explore how our own behavior, including the likelihood that we will help or harm others, is influenced by the social environment and other people. In the process, we’ll come back to Erv and Fern’s incident with the “homeless” man to illustrate several important concepts.